ONLINE POLICIES:

Conditions of Use, Notices, and Disclaimers

By using this website you agree to certain conditions to include, but not limited to, the following:

  • You will be subject to the terms and conditions in this legal notice.
  • You acknowledge these terms and conditions may change at any time.
  • You are subject to all applicable laws.
  • You utilize this website and any links at your own risk.

 

Copyright & Trademarks

All images, logos, graphics, and information contained on this website is protected under copyright laws of the United States as well as international copyright laws. Any trademarks utilized within this website are the property of their respective owners and are protected under law.

Use

Permission is granted to print hard copies of pages from this website for the purposes of placing an order. Without express written permission, any other use of this website or any of its contents is strictly prohibited.

Inaccuracies & Errors

It is our goal to provide you with the most accurate information possible. Unfortunately, human and technical errors cannot be completely eliminated. These errors may include, but aren’t limited to, pricing, sizes, descriptions and availability. We apologize in advance for any inconvenience this may cause but reserve the right to correct any errors, omissions or inaccuracies at anytime.

Non-Confidentiality

With the exception of information used in placing an order, please do not send us information of a confidential nature. Once it has been submitted, it becomes the property of The Elegant Attic with no compensation to you whatsoever.

Liability Disclaimer

While we will consistently strive to provide the utmost customer service and earn your business with every transaction, we make no representations or warranties of any kind, whether express or implied. Our products are unique and provided “as is” in their natural or “used” condition. We will not be liable for any damages whatsoever from the use of this website or the products sold herein. This limitation of liability applies to consequential, inconsequential, special, punitive or other damages you or others may suffer, to include but be limited to, business interruption, loss of data or information, loss of hardware or loss of software, even if we are notified in advance of possibility of such damages.

Sales Tax

Sales tax is automatically applied to purchases shipped within the state of Georgia. Sales tax is automatically applied to freight charges in accordance with the laws of individual states.

Applicable Law

By visiting this website you agree that the laws of the state of Georgia will govern these Conditions of Use and any resulting disputes.

SHIPPING & HANDLING

Shipping & Handling charges include order processing, item selection from the warehouse, packaging, and charges from the shipping company. If you choose a specific carrier we reserve the right to pass along additional charges. Delivery times are never guaranteed but please know we will always attempt to provide you with the fastest, safest method of delivery. Shipping & Handling charges and information is subject to change.

RETURNS

Do to the very unique nature of our products; it is necessary to have merchandise returned within 14 days of receipt of the item. Once a product is shipped the opportunity for another client to purchase the item is gone. Therefore returning merchandise in a timely matter is a necessity. There will be a 25% restocking fee on furniture items. Please call customer service to arrange for furniture returns.

Please return items in their original packaging, ship prepaid and insure the item for the full amount. We cannot be held responsible for items not insured. No C.O.D. will be accepted. We will process your refund upon receiving your package. We reserve the right to reject the return of any merchandise when a customer service inspection is necessary.

Return items to:
The Elegant Attic
1105 Canton Street
Roswell, GA 30075

If an item arrives damaged please call our customer service department immediately so we can initiate the claim. In all cases the claim must be initiated within 14 days of receipt of goods. It is imperative you keep all packing materials to help support the claim. If the carton or box arrives damaged please note this before signing for the package. There are time limits in which we must file a claim or we lose our right to do so.

SECURITY STATEMENT

We deeply appreciate the trust you place in our hands when you order from The Elegant Attic. In order to assure the highest standard of security available, all personal and credit card information is transmitted using SSL (Secure Socket Layering) encryption technology. We are committed to the highest possible level of security and limit the number of people who have access to your information and utilize password-protected databases and personal information you provide. Please note that we will never solicit personal information via e-mail. E-mail is not encrypted and not considered secure. Please do not transmit personal information or your credit card number via e-mail.

PRIVACY STATEMENT

We are committed to respecting your privacy. Our privacy policy, updated on January 30, 2006, is meant to inform you of the information we collect and how we will use it.

Please note, advances in technology and revision of our website may necessitate changes in this privacy policy. We reserve the right to make changes at anytime and will post these changes on the website for your review. Please refer to our policies pages frequently so you may understand our practices and procedures thoroughly.

As always, please do not hesitate to contact us if you have any questions:

The Elegant Attic
1105 Canton Street
Roswell, GA 30075
Toll free within the US 866.693.3136
Fax: 678.264.8452
Email: nora@elegantattic.com

INFORMATION WE COLLECT

In the course of doing business with you, we may collect information, including, but not limited to, your name, address, telephone number, e-mail address and, if necessary, credit card information, when you do any of the following:

Place an order on our website
Place an order in our retail store
Return an item or make an exchange
Receive a gift package or certificate
Subscribe to our newsletter
Register online
Are referred to us from a third party

We maintain the information you provide, along with a record of your purchases, in a secure database. It is our constant goal to provide you with the best possible shopping experience, the highest customer service possible and to fulfill your orders exactly as you have requested. In order for this to happen, we collect information that allows us to accomplish some, if not all, of the following:

Process your order
Track your order
Contact you regarding the status of your order
Send you our Elegant Attic Newsletter, if you have requested
Identify your product preferences
Personalize our service to you
Provide information regarding similar products which might be of interest to you
Improve our merchandise selection
Improve our customer service

INFORMATION WE SHARE WITH OTHERS AND YOUR PRIVACY RIGHTS

In the course of business it is necessary to contract with other companies to provide services such as, but not limited to, credit card processing, shipping, e-mail distribution, promotional advertising for The Elegant Attic, database management and marketing research. We will provide these companies with only the information necessary to perform their individual function. We contract with them and work with them to maintain the greatest possible privacy available.

From time to time we may make our mailing list available to carefully selected companies who we believe may offer products or services that may be of interest to you. If you do not wish for us to share any mailing information, please contact us.

LEGAL COMPLIANCE

If legally required to do so, we may provide access to your information. We may also provide information to assist in fraud prevention and protection or investigations into the same. We will not provide this information for commercial purposes.

PRIVACY OF CHILDREN

Protecting the privacy of children is very important to us. Our website is for general audiences. We do not knowingly collect information of any kind from individuals under the age of 13. While we will not intentionally post any objectionable information or products, our website is not intended for use by children under the age of 13. No part of our website is designed to attract children under the age of 13 and we will not send e-mail correspondence with anyone who has informed us they are under 13.

ACCEPTANCE OF THESE POLICIES

By using this website, you accept the policies set forth within the privacy policy. You acknowledge our right to change and update policies from time to time and accept the burden of review of the policies in their entirety.

QUESTIONS?

If it is at all possible, we will be happy to provide you with additional information or answer your questions. Please:

Call toll free 866.693.3136
Or write to us at:
Customer Relations
1105 Canton Street
Roswell, GA 30075